Like many other companies, BlackSquare uses Jira, a tool used to plan, track, and deliver complex projects. While it’s a useful tool for organizing and tracking work, filling out and tracking reports in Jira is a rigid and time-consuming process. Most of us already know how energy-consuming it can be to navigate Jira when all you need is a quick status, update, report, or clarification.
Jira is an extremely powerful tool, but only if used correctly and consistently. Thus, it becomes an almost useless tool when the team does not have time to update tasks, check statuses or generate management reports, which leads to wasted time, exceeding the time allocated per project, unaccounted hours and lack of financial and administrative clarity.